The Challenge
A multi-location neurology and sleep medicine practice was running three offices on an inconsistent revenue cycle. Accounts receivable were inflated. Claims processing lagged because daily production was uneven and AR follow-up was thin. Payment posting wasn’t timely, and without reconciliation, cash flow was unpredictable across all three locations — a difficult way to run a growing practice.
The Solution
AMS implemented Next Day Claims Processing: every new charge billed within 24 hours of progress-note completion. Paired with consistent, thorough RCM follow-through, that single discipline changed the rhythm of the entire revenue cycle.
Within three months, the practice had steady, reliable cash flow for the first time. Disciplined daily workflows replaced the prior inconsistencies, and the same standard applied across all three offices rather than varying location to location.
The Results
The practice now runs a 98.9% first-pass clean claim rate — a rejection rate of just 1.1% — with only 3.5% of charges routed to AR for follow-up. Average monthly payment rate sits at 96.5%, and year-over-year revenue has grown 12%. With the revenue cycle fully optimized across all three locations, the practice has been able to reinvest in expanded patient outreach and additional clinical services.
Since partnering with AMS, our cash flow has been consistent and predictable for the first time. Their next-day billing and disciplined follow-through transformed our revenue cycle and freed us to focus on growing our practice.
— Practice Administrator, Neurology & Sleep Medicine
Explore more AMS case studies, or learn about neurology medical billing and our revenue cycle management services.
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