AMS Solutions helps healthcare practices recover aging A/R, unpaid insurance claims, and patient balances through medical billing collections services and accounts receivable management. Our U.S.-based team handles payer follow-up, denial appeals, underpaid claims, credit balance resolution, and respectful patient outreach while keeping your practice focused on care.
AMS applies specialty-aware follow-up workflows for cardiology billing collections, dermatology billing collections, and urgent care A/R follow-up, where payer rules, documentation, and denial patterns often differ by service line.
Unpaid claims, underpayments, denials, and patient balances can tie up cash that should be supporting your practice. AMS Solutions tracks aging A/R, confirms payer status, follows up on unpaid and underpaid claims, appeals denials, and resolves credit balances so revenue does not get written off without a documented recovery effort.
Our team contacts insurance payers, verifies claim status, identifies missing information, and follows stalled or underpaid claims through the next documented action.
AMS reviews denial reasons, gathers supporting documentation, prepares appeals or corrected claims, and tracks each resubmission as part of the collection workflow.
Patient balance outreach is handled with clear, respectful communication that protects patient relationships while helping practices recover revenue.
Credit balance resolution identifies overpayments and unapplied credits, researches the source, and helps resolve balances accurately so practice records stay clean and compliant.
Our team reviews A/R by age, payer, denial reason, and balance type. We prioritize accounts with the highest recovery opportunity, document each follow-up step, escalate stalled claims, and provide reporting so your practice understands what was recovered, what remains pending, and where process improvements can prevent future collection problems.
AMS segments aging A/R by 60, 90, and 120+ day buckets so accounts with the best recovery potential receive consistent attention first.
We verify payer status, escalate delayed claims, and document every touchpoint so unresolved accounts do not sit idle.
Your practice receives reporting that shows collection activity, recovered revenue, unresolved balances, and process opportunities that may prevent future collection issues.
AMS Solutions has served medical practices since 1992. Our physician-founded, 100% U.S.-based team works as an extension of your office with dedicated account representatives, no offshore handoffs, and transparent flat-percentage pricing with no hidden setup or software costs. AMS is headquartered in Dallas and supports medical practices nationwide, giving healthcare organizations a U.S.-based collections partner with deep revenue cycle experience and personal service. Practices that also need broader medical billing services, medical accounts receivable management, practice management consulting, or full revenue cycle management services can work with AMS across the revenue cycle.
See how patient collections fit into the complete revenue cycle management process.
We have the experience you need to get you paid correctly and quickly, so you can focus on patient care.
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Patient accounts going to collections is a problem that no one wants to deal with. For the medical industry, it can lead to serious consequences and financial losses. One way to avoid this is by implementing a system of collecting payments before the service is rendered.
The first step in preventing collections is by installing an automated payment system. This will make it easier for patients to pay their bills and for doctors’ offices to collect payments at all times.
Another option would be for doctors’ offices to offer discounts for those who pay in full upfront. This will not only save on financial losses but also increase the number of patients that are able to afford health care services.
Yes. AMS follows up with insurance payers on unpaid, delayed, and underpaid claims, confirms claim status, requests missing information, and documents each step until the account is resolved or the next action is clear.
Yes. AMS reviews denial reasons, gathers the documentation needed for appeals or resubmissions, and works denied or underpaid claims as part of the broader collections and A/R management process.
Yes. AMS can support patient balance outreach with a compliance-first, relationship-focused approach that helps practices recover revenue while protecting the patient experience.
Credit balance resolution identifies accounts with overpayments or unapplied credits, researches the cause, and helps resolve the balance accurately so practice records remain clean and compliant.
Outsourced collections reduce aging A/R by giving overdue accounts consistent attention. AMS prioritizes balances, follows up with payers and patients, escalates delayed claims, and reports progress so fewer accounts sit unresolved.
Patient accounts going to collections is a problem that no one wants to deal with. For the medical industry, it can lead to serious consequences and financial losses. One way to avoid this is by implementing a system of collecting payments before the service is rendered.
The first step in preventing collections is by installing an automated payment system. This will make it easier for patients to pay their bills and for doctors’ offices to collect payments at all times.
Another option would be for doctors’ offices to offer discounts for those who pay in full upfront. This will not only save on financial losses but also increase the number of patients that are able to afford health care services.
Learn how to manage overdue balances in our accounts receivable aging guide and discover how our collection services can help recover unpaid claims.
A quick reference for practices evaluating medical billing partners.
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