Our Approach to Medical Billing

“We take care of you, so you can take care of your patients.”

For over three decades, AMS Solutions has run revenue cycle management for medical practices the way physicians wish all their vendors did — transparently, accountably, and entirely from one in-house U.S.-based team. We do not outsource. We do not phone-tree. We assign you an Account Manager with a company cell phone you can call directly, and we build the team around your specialty, your EMR, and your workflow.

This is how we actually do the work.

A Bespoke Team for Your Practice

Every AMS client is assigned a dedicated billing team led by an Account Manager. You have their direct number — no waiting on hold, no overseas call centers, no handoffs between strangers. Your team is built specifically for your specialty and the EMR/EHR you already use.

The structure:

• Account Manager — your single point of contact, hands-on with daily RCM, charge capture, rejection resolution, and denial work.
• Billing Specialists — selected by best fit, focused on clean claim submission and payer-specific rules.
• Director of Operations — oversees workflow design, SOP development, and audit.
• Credentialing Team — handles provider enrollment, revalidations, and payer maintenance.
• Business Development — owns service agreements and scope changes.

Across our team we have extensive billing expertise in over 55 specialties including Family Practice, Cardiology, OB/GYN, Neurology, Internal Medicine, Pediatrics, ASC Billing, Pathology, Radiology, Urology, Oncology, and more.

The Holistic Team Model

Other billing companies split your work across departments — one team for charge entry, another for posting, another for denials, another for AR. Every handoff is a chance for something to slip.

AMS uses an integrated team model. The people working your claims today are the same people working your denials, posting your payments, and showing up on your monthly call. That continuity means fewer mistakes, real personal relationships, and accountability when something goes wrong. We seek to operate as an extension of your office, not as an outsourced vendor.

A Proven Process

Every claim moves through the same disciplined cycle:

• Claims submitted within 24 hours of creation.
• Checked, scrubbed, and submitted daily — never batched and forgotten.
• Denials and rejections handled immediately — not weeks later.
• ERAs/EOBs posted upon receipt to finalize the claim and close the loop.
• Monthly custom financial health report so you know exactly where your money is.
• Regular meetings to refine workflows and incorporate your feedback.

We customize the workflow to suit your practice. No two AMS clients use the exact same SOP because no two practices bill the exact same way.

How Even a Small Improvement Makes a Big Difference

Here is the math that drives a lot of switches to AMS. A practice with $250,000 in monthly collections and an 8% denial rate is leaving roughly $20,000 on the table every month. Cut that denial rate to 4% — a realistic improvement when claims are scrubbed properly, denials are worked the day they arrive, and payer rules are tracked in real time — and you recover roughly $10,000 a month. That’s $120,000 a year in revenue that was already yours.

Example for illustration purposes only. Actual results vary by specialty, payer mix, volume, workflow, and current billing performance.

Security & Compliance Are Our Priority

Medical billing touches PHI, payer policy, and federal regulation simultaneously. We treat each one as non-negotiable.

• HIPAA compliant. Our safeguards meet HIPAA requirements. Every client practice signs a Business Associate Agreement (BAA) with AMS.
• Secure systems. Encrypted data and secure networks for every workflow involving patient information.
• Role-based access. Access to sensitive information is controlled, audit-logged, and limited to the team members who need it.
• AAPC-certified staff. Our billers and coders hold AAPC credentials (CPC, CPB) and we invest in continuing education as CPT, ICD-10, and payer policy change.

A Smooth Onboarding

Switching billing partners shouldn’t be painful. Every AMS engagement follows a guided process:

• Week 1: Kickoff. Welcome call, onboarding checklist, system access, initial assessment, and AR analysis.
• Weeks 2–3: Setup. We analyze your current workflows, finalize standard operating procedures, and schedule recurring check-in calls.
• First 30 days: Stabilize. AMS manages processes, evaluates progress, and introduces an improvement plan.
• Ongoing: Optimize. Full RCM, monthly detailed reporting, continuous performance improvement, and regular catch-up calls.

The goal is simple: both sides take the steps necessary for a successful long-term partnership.

By the Numbers

• Over three decades serving the medical billing industry.
• 100% in-house team — no offshoring.
• 36 states of active client coverage.
• 21+ different software systems we bill from fluently.
• 55+ specialties in active rotation.
• 4.8 stars on Google Reviews.
• 6–8% revenue growth is what our typical client sees after switching.

Get a Free Practice Audit

If you are considering switching billing partners — or moving from in-house to outsourced for the first time — we offer a free practice audit. Send us your aging A/R, three months of receivables, and three months of billables. We will return a written assessment of your clean claim rate, denial breakdown, days in AR, and the specific revenue we believe is recoverable. No commitment, no obligation. The audit is yours whether you hire us or not.

Related Specialty Billing Services

AMS Solutions runs revenue cycle management for over 55 specialties. Explore our dedicated specialty billing pages:

• Cardiology Medical Billing — cardiac cath, PCI, echo, EP, and the prior auth and modifier handling that drives roughly 10-15% of cardiology denials.
• Neurology Medical Billing — EMG/NCS pro-tech splits, EEG, chronic migraine Botox (J0585), and the highest initial denial rate in medicine at 35%.
• OB/GYN Medical Billing — global OB package billing, ultrasound coding, IUD/Nexplanon J-codes, and well-woman vs. problem-oriented visit decisions.
• Family Practice Medical Billing — E/M coding, Annual Wellness Visits, Chronic Care Management, vaccine administration, and the diverse primary care payer mix.
• All Specialties We Serve — full list of practices AMS supports nationwide.