AMS Solutions specializes in providing medical billing solutions for chiropractors and practices that offer chiropractic services, and we take on the entire burden of vetting them, training them, keeping them compliant, and ensuring that they consistently meet the regulatory and compliance standards set by the industry. By offering coding and billing services to businesses they are able to help provide leading billing solutions with seamless compliance and payor regulation adherence.
Partnering with our medical billing company in Dallas means your practice will always have a coding and billing solution scaled directly to its needs. This means that depending on the needs of your practice, you may be working directly with just a single billing specialist, or you may be working with a team of them. No matter what your organization’s needs are, the experts assigned to your practice will have a firm grasp of the big picture of chiropractics, so that they can help manage the unique challenges that working with chiropractors’ offices creates.
Having all of the coding, billing, and collections efforts maintained on-site or in-house is a relatively large commitment for chiropractors. Not only do you need to maintain all of the staff needed to perform the billing tasks for the practice, but that staff also needs to be paid, and in some practices, they may require benefits as well. With outsourcing, all of this is handled and taken care of by the service itself.
Depending on the particular circumstances of your practice, there are countless potential benefits that may be experienced when a chiropractor’s office switches over to managed billing services. With that in mind, this list should give you a good idea of what benefits are commonly seen when using a billing service, as opposed to using in-house billing.
Commonly when billing is done in-house, it’s done by employees who have other jobs or duties. This may be helping with reception, or it can sometimes be other medical assistants or aides that may be needed to assist with treatments. Either way, without dedicated billing staff, there is an increased potential for errors since their attention is divided. Errors mean higher rates of rejected claims and longer revenue cycles, which means lost time and money. Partnering with AMS Solutions means you’ll have dedicated billing staff who can focus on your account so that your claims are submitted error-free.Â
Revenue is critical for smaller chiropractic practices, and many providers see an immediate spike in revenue within the first few weeks to a few months of working with a billing services partner. In some cases, the rise in revenue is around 10%, though in some cases it can be 30% or more depending on the situation your practice is in. Additionally, while your staff has been able to pay more attention to the patients, more referrals have led to more appointments and more overall revenue.
One of the big challenges with keeping billing in-house is keeping staff trained to all current standards and regulations, and making sure that they have demonstrated compliance in dealing with medical records and personal confidential information. When new training or compliance testing is needed, they are out of the office and unavailable, so not only is there a financial cost but a workforce cost as well. Partnering with a leading medical billing service for chiropractors like AMS Solutions means that all of that training, compliance and regulatory adherence is all on us, so you can focus on what you do best, treating patients.Â
There is a significant amount of clerical and administrative work that needs to be done for billing and claims to be submitted or subsequently corrected. When moving the billing duties off-site, all of that burden is eliminated, often providing a substantial amount of increased focus for the employees
Billing that is handled by in-house staff inherently takes away from the ability of the staff handling it to focus on the patients, leading to issues with patient satisfaction. Delegating billing work to a billing specialist can eliminate a large portion of administrative and clerical work for employees, which allows them to provide a better level of care to their patients.Â
Once employees are relieved of the need to handle billing tasks, they begin focusing more on the patient. This increased focus on the patient naturally results in better patient care, and better patient care leads to increased patient satisfaction levels. This is one of the benefits that can be seen from the very day that AMS begins handling the billing, and employees have more time to focus on their patients. When patients are happier, they refer other patients, keeping your appointment book and revenue levels looking healthy.
Data security is rapidly becoming one of the biggest concerns in the tech, business, and healthcare landscape, and with hackers and cybercriminals increasingly targeting healthcare organizations, it’s more important than ever to keep your patient’s personal confidential data secure. Personal confidential data is the most valuable and medical records are often targeted because they are so dense with personal information. Managing data security while running in-house billing can be an incredible challenge, simply due to how many people may be accessing it. Outsourcing billing services can help reduce or even eliminate this potential risk.
For chiropractors that run smaller practices, even those with mid-sized operations, working proactively to ensure your claims and billing are accurate can make all the difference. You’ll find that once you switch over from local medical billing to medical billing services, you can find it far easier to provide a much higher standard of care to your patients. That means happier patients and more appointments. Reach out to AMS Solutions and talk to us about the needs of your practice, and we’ll tell you how we can help.
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