AMS SolutionsPosted May 24, 2023

Figuring out how much medical billing companies charge can feel like a puzzle. You might see a low average medical billing percentage, but that number rarely tells the whole story. Hidden fees, minimum monthly charges, and different medical billing rates per claim can all impact your bottom line. To find the best value, you have to look beyond the initial quote. We believe in total transparency, so we’ll walk you through the different pricing structures. This will give you a complete financial picture, making the process of pricing your medical billing service clear and straightforward.

What Factors Influence Medical Billing Service Rates?

The first thing that is critical to understand is that not all companies charge the same rates, or even similar rates in many cases. Not only that, but some don’t even have the same pricing structure, so one company might charge or bill you in a completely different way for their time or services than another. Other factors should be considered when looking at the variance between what one company charges and what other charges. 

Medical Specialty

One of the most common pricing structures for medical billing companies is the percentage-based structure. This means that when they need to figure out how much to charge for billing services, they simply look at the gross revenue for the practice, and charge a percentage of that. In most cases, percentage-based medical billing services will charge between 3% and 7% of the practice’s gross revenue. 

This model makes it easy for the billing company to align its interests with those of your practice. But it also leads back to the question: how much do medical billing companies charge in real terms? For example, let’s say your practice generates roughly $720,000 each month in revenue, and your medical billing service charges 5% of the gross revenue. You’ll be paying about $36,000 in billing service costs each month.

For a clearer number based on your volume and payer mix, you can request a pricing quote and get a practical breakdown.

Typical Industry Rate Ranges

While less common, many medical billing services operate on the flat-fee model. AMS Solutions offers some flat-fee service plans, which can offer a far more predictable, fixed monthly cost for your practice. This is often a far more cost-effective solution, particularly with small and mid-sized practices, since it doesn’t fluctuate with the monthly revenue levels. This gives more stability and consistency to practices that need them the most. 

Other Common Pricing Models and Fees

Another question that frequently pops up is how billing service providers determine how much to charge for billing services. The answer to this can vary quite a bit, depending on factors like the total number of patients in a billing cycle, the complexity of the billing process, and the level of administrative support that’s needed to complement the billing. In most cases, billing service providers will charge anywhere between $1 and $10 per claim handled, with most averaging right in the middle of that range. 

Calculating Your Potential Return on Investment (ROI)

With the constantly shifting healthcare landscape, and the often changing demands of small to midsize healthcare provider practices, choosing AMS can be one of the smartest moves you can make for your organization. We provide comprehensive coding and billing expertise which means you can focus on what matters for your practice, providing top-tier attention and care for your patients. To understand exactly how much medical billing services cost across different pricing models, see our detailed cost breakdown. Our competitive pricing and exceptional service and client satisfaction level mean you’ll always be getting the best value for your billing with AMS.

Questions to Ask Before Comparing Medical Billing Pricing

Before choosing a billing partner based on price alone, healthcare practices should ask a few strategic questions that reveal the true value behind the quote. Start by asking what is included in the monthly fee. Some companies charge a percentage but also add setup fees, software fees, statement fees, credentialing costs, or minimum monthly charges. A lower percentage may look attractive at first, but the actual cost can rise quickly once add-on services are included.

It is also important to ask how the billing company measures performance. Practices should look for transparency around key metrics such as first-pass claim acceptance rate, denial rate, days in accounts receivable, and net collection rate. These numbers give better insight into whether a company can improve reimbursement results rather than simply process claims.

You should also ask about specialty experience, reporting frequency, and communication standards. A billing company that understands your specialty and payer mix may be able to reduce errors and speed up collections. Regular reporting and a dedicated point of contact can also make a major difference in how smoothly the partnership works.

When practices compare pricing with service quality, reporting, and operational support in mind, they are much more likely to choose a billing partner that delivers long-term financial value instead of just a lower upfront fee.

Partner with AMS for Your Medical Billing

Understanding how much medical billing companies charge can be a relatively complex process. However, with the right information and a trusted billing partner like AMS Solutions, it doesn’t need to be overwhelming. Reach out to AMS Solutions today for more information, or to get started discussing your organization’s needs.

Frequently Asked Questions

Is a lower percentage rate always the best deal? Not necessarily. A low rate can be tempting, but it doesn’t tell you anything about the company’s performance. A billing service with a slightly higher rate but a much better collection percentage will almost always put more money in your pocket. The real value lies in their ability to effectively fight denials and maximize your reimbursements. It’s better to focus on your potential net revenue with a partner, not just the percentage they charge.

How do I decide between a percentage-based and a flat-fee service? The best model really depends on your practice’s financial structure. A percentage-based fee aligns the billing company’s success with yours, which can be very motivating. However, if your practice has very high or fluctuating revenue, a predictable flat fee might be better for budgeting. Flat-fee models offer stability and are often a great fit for smaller or growing practices that need consistent monthly expenses.

What costs should I look for besides the main service fee? It’s smart to ask about any additional charges to get a complete financial picture. Many companies have a one-time setup fee to cover the initial integration and onboarding process. If you’re considering a percentage-based plan, ask if there’s a minimum monthly charge. This ensures the company can cover its costs during your slower months. Also, clarify if specialized tasks, like credentialing a new provider, are included or billed separately.

Does it really make a difference if my billing team is US-based? Yes, it makes a significant practical difference. A US-based team works during your business hours, which means you can get answers and resolve issues without waiting overnight. There are no language barriers to complicate conversations with your staff or your patients. Most importantly, a domestic team has firsthand, up-to-date knowledge of complex US payer rules and state-specific regulations, which is crucial for accurate and timely claims processing.

How can I figure out what my in-house billing is really costing me? To get a true sense of your internal costs, you have to look beyond just salaries. Be sure to add up all related expenses, including benefits and payroll taxes for your billing staff, the cost of billing software and clearinghouse fees, and expenses for ongoing training and coding resources. You should also factor in the administrative overhead, like the time your office manager spends on billing issues, to get an accurate number to compare with quotes from an outsourced service.

Key Takeaways

  • Understand What Shapes Your Rate: A billing company’s quote is based on your specific practice, including your specialty, claim volume, and payer mix. Always ask about potential setup fees or monthly minimums to get a complete understanding of the cost.
  • Know Your Current Billing Expenses: To accurately compare quotes, you first need to calculate what you’re spending on in-house billing. Add up all related costs—like salaries, benefits, software, and training—to create a clear financial baseline.
  • Vet for Value, Not Just a Low Price: The cheapest service can cost you more in the long run through poor collections. Prioritize a partner with proven results by checking their performance data, reading client reviews, and confirming their team is US-based.

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About the Author

Madison Gardner is the President of AMS Solutions, a full-service medical billing and revenue cycle management company serving physicians and healthcare organizations nationwide. He leads the company’s mission to help providers get paid efficiently and accurately through end-to-end RCM services, including medical billing, credentialing, payer enrollment, and practice management support, all delivered by a 100% U.S.-based team with decades of experience.

With a background in healthcare services, private equity, and management consulting, Madison brings a practical, operations-driven approach to improving reimbursement performance and compliance. He is based in Dallas, Texas, and holds a degree from The University of Texas at Austin.

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